VACANCY – Customer Service Representative

Please note, applications for this role have now closed.

We are delighted to announce that we’re expanding our Customer Service team and are recruiting for Customer Service Representatives. London Biggin Hill Airport strives to be London’s preeminent full-service Business Aviation Airport and a leading centre for aviation technology and enterprise. We will deliver this vision through a set of values that define who we are and what we believe in: integrity, innovation, professionalism, accountability and respect.

The role of Customer Service Representative is a key position within our Customer Service team and the successful candidate will be professional and discreet at all times, ensuring a smooth round the clock FBO operation and optimum efficiency with an extraordinary attitude to customer service. They will also be well-presented, with excellent communication skills and be able to interact with people at all levels, both face to face and on the telephone. They will be able to work well under pressure and demonstrate good problem-solving skills. The role involves rostered shifts to include weekends and Bank holidays.

The salary for this role is £21,250 per annum, rising to £22,000 per annum after completion of a successful six month probation period.

For full details and our application form, please see below.

We offer a variety of Company benefits including:

  • Pension scheme
  • Ongoing training and development opportunities
  • Generous annual leave allowance
  • Life assurance and permanent health insurance (subject to scheme rules)
  • Long service awards
  • Employee assistance programme
  • Free onsite carparking

Click here for the Job Description.

Click here for the Application Form.

In order to be considered for this role, all candidates must fully complete our Application Form. All applications should be emailed to or visit our ‘Vacancies’ section to apply on our website.

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